VCW for Everis and Imprensa Nacional Casa da Moeda (INCM): Building an Innovation Culture

Applying the Value Creation Wheel to foster innovation and efficiency within a traditional organization.

How to build an innovation culture and make the organization more efficient while creating value?

This project demonstrates how Everis, a consulting company, used the Value Creation Wheel (VCW) framework to help INCM (the Portuguese Mint) develop an innovation culture and improve organizational efficiency. The project focused on a specific problem: reducing costs.

Overview:

INCM, facing declining revenue from traditional services, needed to develop an innovation ecosystem. Everis was contracted to help. The project involved creating a governance model for innovation, establishing a partnership network, and applying the VCW to a pilot project focused on cost reduction.

Process:

  1. Governance Model: Everis defined the roles, responsibilities, and interactions of various departments within the innovation process.

  2. Partnership Network: Everis developed a framework for identifying, negotiating with, formalizing relationships with, and monitoring partners.

  3. VCW Application (Cost Reduction Pilot):

    • Discover Value (Idea Streaming): Everis implemented a "mobile bank of ideas" to gather suggestions from all employees, resulting in over 120 ideas.

    • Create Value (Idea Narrowing): Workshops with team members from various departments were conducted to narrow down the ideas.

    • Validate Value (Filter Application): Filters were applied to further refine the ideas, resulting in 12 top ideas.

    • Capture Value (Strategic Committee Selection): The 12 ideas were presented to the strategic committee, which selected the ones to be implemented.

    • Consolidate Value (Innovation Day): An Innovation Day was organized to promote an innovation culture throughout the organization.

Key Takeaways:

  • Adaptation of VCW: Everis adapted the VCW framework to create a practical, project-specific methodology that could be replicated for various clients and problems.

  • Inclusive Innovation: The "mobile bank of ideas" and workshops ensured that all employees had the opportunity to contribute to the innovation process.

  • Structured Idea Selection: Filters and strategic committee reviews provided a structured approach to selecting the most viable ideas.

  • Cultural Transformation: The Innovation Day and overall project aimed to create a sustainable innovation culture within INCM.

  • Consulting Framework: The VCW provided Everis with a valuable framework that could be applied across different projects and clients.

Conclusion:

Everis successfully used the VCW framework to help INCM develop an innovation culture and improve organizational efficiency.

1 The project demonstrated the adaptability of the VCW and its effectiveness in addressing specific organizational challenges while fostering broader cultural change. The creation of a replicable framework also provided Everis with a valuable tool for future consulting engagements.  

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