What is the Value Creation Wheel (VCW)?
The VCW is a decision making process to find an excellent solution for a challenge.
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The VCW structures the decision-making process to find an excellent solution for a challenge.
Decision-makers must be motivated to address the challenge, considering a wide range of ideas and applying multiple filters to evaluate them. By using these filters in a sequential and iterative process, they can narrow down the options and ultimately select the most effective solution(s).
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During a meal, a person might consider various drinks to satisfy their thirst (e.g., water, tea, coffee, juices, sodas, soft drinks, and alcoholic beverages), and use different criteria to select the final option (e.g., cost, health considerations, nutritional content, purpose or occasion, time of day, and cultural or social norms).
The person making the final decision should narrow down the choices by analyzing the options and applying their selected filters (e.g., caffeine sensitivity or low nutritional content). If the initial option (e.g., herbal tea) doesn’t meet specific criteria (e.g., budget constraints), they continue applying new filters until they find the best solution (e.g., tap water). This process of refining ideas with filters is both sequential and cyclical.
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The Value Creation Wheel (VCW) is a framework for co-creation, innovation, decision-making, and problem-solving.
The VCW is designed to identify solutions to problems involving Key Decision Makers in different phases and stakeholders to generate solutions and filters to select the best ideas.
It addresses open-ended questions starting with 'What', 'Which', 'How', 'Who', 'Why', and 'When'.
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The VCW defines value creation as the benefits received by Key Decision Makers (KDMs) and their stakeholders resulting from VCW solutions, minus the required resources (e.g., 3Ms- Manpower, Money, Minutes) to develop those solutions. Hence, the value created by the VCW implies allocating resources to receive something of higher worth.
VCW Sprint
The Five Stages of the VCW
Key Decision Makers (KDMs) present a diagnostic and define the available resources (3Ms: Manpower, Minute & Money). They present the challenge/problem and establish the expected Key Performance Indicators (KPIs).
1. Define Challenge
2. Increase Ideas & Criteria
Many people (e.g., VCW team, stakeholders, and KDMs) generate numerous ideas and criteria to solve the challenge. In this phase, ideas and criteria should not be evaluated.
There are no good/bad ideas and criteria.
3. Assess
The KDMs select the best ideas and best criteria to solve the challenge. They establish a ranking for the criteria that are compulsory. Weights are then given to the optional criteria. Stakeholders might be invited for the discussion.
4. Narrow Down to Create Value
The selected ideas go through the ranked filters and through the weighted optional filters until finding the final solutions.
They will then be conceptualized and/or prototyped. Stakeholders and KDMs might be involved in this analysis and discussion.
5. Act & Control
The final solutions need to be operationalized by KDMs and stakeholders. KDMs validate the available resources (3Ms) and implement and monitor the execution of the final solutions. Stakeholders might be engaged in this phase.
Levels of Complexity
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Image of Professor Luis Filipe Lages with President of Portugal, Professor Marcelo Rebelo de Sousa holding the VCW - Value Creation Wheel book.
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Still Not Convinced About the VCW Method?
Here’s how the Lages Family used it for a pawsitively important decision
When it came to choosing the perfect dog breed, the Lages family didn’t leave it to chance—they turned to the Value Creation Wheel (VCW) to make sure every family member’s voice (and preference) was heard. Because let’s face it: picking a furry friend is no small matter!
Phase 1: Define
The mission was clear: find a dog breed that fit the family’s lifestyle and values. This meant balancing energy levels, size, friendliness, hypoallergenic needs, and adaptability—all while avoiding barking up the wrong tree!
Phase 2: Increase
With approximately 340* officially recognized dog breeds worldwide, narrowing down the options was no easy task. Each family member brought unique priorities to the table: Professor Luis focused on practical considerations like health and maintenance, while others emphasized traits such as playfulness, trainability, and compatibility with their home and routine.
The VCW helped organize and weigh these preferences using key criteria: the dog needed to be hypoallergenic, intelligent and trainable, well-suited to their living space, and compatible with the family’s lifestyle, work schedule, and budget. They also considered factors like health, behavioral traits, and overall companionship to ensure their choice was a perfect match for everyone.
*Source: World Animal Foundation (2024)
https://worldanimalfoundation.org/dogs/how-many-dogs-are-in-the-world/
Phase 3: Assess
With the filters in hand, the family started researching breeds. The VCW helped sort the contenders, sparking lively conversations and even some unexpected discoveries—who knew there were so many paw-sibilities?
Phase 4: Narrow
By applying the VCW framework, the family worked together to weigh priorities and evaluate trade-offs. It wasn’t just about finding a cute dog (though they’re all adorable!); it was about finding the right dog for them.
Phase 5: Action: A Fur-tastic Solution!
In the end, they reached a decision that had everyone wagging their tails. The VCW turned what could have been a tricky debate into a shared journey, leaving the family confident they’d made the best choice.
VCW Creator
Luís Filipe Lages
Luis Filipe Lages is Full Professor and Director of the VCW Lab at Nova School of Business and Economics. He was a Visiting Scholar is several schools across the globe including LBS, MIT Engineering School, MIT Sloan School of Management, and Stanford Graduate School of Business. He is a Professor of Innovation, Value Creation, Marketing Strategy, International Marketing, and Managerial Decision Making. Among others, he was recipient of the “American Marketing Association Global Marketing SIG Research Excellence Award”. His work has been presented to corporate, business, governmental and university audiences across the globe and appeared in the main international business media such as Time & Wall Street Journal.
VCW Lab
@ Nova SBE
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VCW Lab @ Nova SBE
Nova School of Business and Economics
R. da Holanda 1, 2775-405 Carcavelos, Cascais, Lisbon, Portugal
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